rSIM offers the Technology Enabled Care (TEC) Industry many benefits, including local roaming to all networks on both profiles and access to CSL’s VPN infrastructure. rSIM uses new patented technology to check its own network connectivity and switch providers automatically when disruptions occur, minimising the chances of the SIM and the device becoming disconnected during outages. With two independent mobile operator profiles stored on the single SIM card, rSIM significantly reduces the risk of outages by switching to a backup mobile operator profile if an outage is detected. This can be the crucial difference between ensuring immediate assistance and worsening conditions, such as after a fall, in these life-critical scenarios.

Trevor Hoggard, National Sales Manager – TECS & Monitoring Solutions at Legrand Care, commented: “Short disruptions in connectivity can pose serious risks in TEC, which is why we’ve focused on finding a smarter, more resilient solution. The dual-SIM equivalent capability within rSIM ensures continuous service by automatically switching between mobile networks when needed, offering a level of redundancy that’s critical in emergency scenarios. With real-time network monitoring and intelligent failover, rSIM gives our users added peace of mind.”

Max Stevens, CSL’s Head of Telecare IoT, added: “With over 10 years of joint effort supporting vulnerable individuals throughout Europe, this latest development reinforces our shared commitment to delivering seamless connectivity across the TEC sector. By combining CSL’s comprehensive managed service with the unique capabilities of rSIM—such as intelligent profile switching to ensure optimal uptime—Legrand Care is further empowered to provide a leading-edge TEC solution.”

Contact us to learn more about how rSIM is providing resilient IoT connectivity for the Telecare and Technology Enabled Care (TEC) Sectors.